Privacy Policy for Sphere of Sound

At Sphere of Sound, accessible from www.sphereofsound.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sphere of Sound and how we use it.

Information We Collect

We collect various types of information for various purposes to provide and improve our service to you.

Analytics Information:

  • Browser, network, and device information

  • Web pages visited before arriving at our site

  • IP address

  • Site usage details such as clicks, internal links, pages visited, scrolling, searches, and timestamps


This information is shared with Squarespace, our website analytics provider, to learn about site traffic and activity.

Customer Information:

  • Billing and shipping addresses

  • Purchase details (e.g., shirt size)

  • Email address

  • Name

  • Phone number

This information is shared with Squarespace, our online store hosting provider, to fulfill your orders.

Checkout Information:

During checkout, we may auto-complete your shipping and billing address by sharing the information you type with the Google Places API to improve your checkout experience.

Form Submissions:

Information submitted via webforms is collected to track and respond to your inquiries and is shared with Squarespace for website services. Additional sharing includes [] for storage and [Zapier for data porting].

Membership Information:

For membership subscribers, we collect personal information to enable access to member-exclusive content, shared with Squarespace for hosting services.

Share Buttons:

Using share buttons to share content with third-party services may result in the sharing of browser, network, device information, and IP address with these services.

Blog Comments and Likes:

When posting comments or liking posts, we collect information such as your name, email address, and IP address to prevent abuse of these features.

Customer Accounts:

For customer account holders, we collect information to improve our checkout experience and customer service. This includes order details and contact information, shared with Squarespace for website services.

Emails

Marketing Emails:

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  • You enter your email address at checkout, or are logged into your customer account.

  • You add a product which is in stock to your shopping cart.

  • You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and Account Emails:

We send emails regarding your account and orders. It is not possible to unsubscribe from service-related messages.

Fonts and Scheduling:

For proper website display, Google Fonts and Adobe Fonts may receive personal information, including IP addresses. Scheduling information collected for appointments is shared with Squarespace.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud

Log Files

Sphere of Sound follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This data is not linked to any information that is personally identifiable.

We will keep this data as long as necessary to keep this website and its functions towards our customers as effective as possible.

Cookies


This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.


These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 


These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.